Shipping policy
Cavallyro Shipping Policy
Below you will find the estimated delivery time for all our shipments:
● Once an order has been placed, it takes 1-3 business days to process the order. During weekdays, this typically takes one business day, but if you place an order on Friday evening or over the weekend, it may take slightly longer.
● After processing, your order will be shipped, and the average delivery time is 5-15 business days.
We strive to make the ordering and delivery process as user-friendly as possible for our customers.
This is because we are an environmentally conscious company. That means we don’t ship package by package, but instead collect a number of orders and ship them together.
If you have any questions or comments, don’t hesitate to contact our customer service. Below we explain how your order is processed and delivered:
Placing an order:
The ordering process at Cavallyro is simple. First, go to the product page and add your desired product to your cart by clicking the black “Add to Cart” button. Make sure you’ve selected the correct variants.
If everything looks good, proceed to checkout by clicking “Checkout.” On the information page, fill in your correct shipping details and click “Continue to Shipping.” On the "Shipping" page, you can double-check your entered address. Please note that every shipment is completely free of charge.
Click “Continue to Payment” and choose your preferred payment method. At Cavallyro, all payment options are SSL encrypted, ensuring a secure payment environment. Pay with credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or instant payment. Click “Complete Order” and follow the instructions on your selected payment method’s page. If you encounter any issues, feel free to contact us.
Shipping Costs:
We cover the shipping costs for every order. All our products are shipped 100% free, with no minimum order quantity.
Delivery of Your Order:
Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To offer fair prices, we collect orders in bulk and ship them once the minimum quantity is reached. We hope for your understanding and cooperation to help contribute to a better and healthier world.
We always do our best to ship your order as soon as possible. If you want to make sure your order is shipped today, please contact us via email. Our service team will be happy to advise you on the best solution.